IT Support

Location: Singapore
Job Type: Contract
Specialisation: Information Technology
Salary: S$4500 - S$6000 per month
Reference: BBBH8799_1608563984
Contact: Ronald Cheung
Email: email Ronald

IT Support

Looking for an IT Support with Service Desk experience. This is a contract position that'll last until the end of 2021. The salary range is $4500 to 6000.

This role is only available for Singaporeans or Permanent Residents at this time.


Key Tasks

VIP Support

  • Ensure that all their technical problems and requests are resolved as soon as possible while staying compliant in company context.
  • After office hours support for last minute or scheduled video conferences
  • Perform video conference testing if required
  • Consultancy Services for new IT software/hardware requirements
  • Personally order and deploy IT assets to VIPs
  • Ensuring all VIP requests and problem are prioritized over normal staff
  • Work together with the offshore IT team to troubleshoot problems and ensure video conferencing services are as smooth as possible

IT Asset Management

  • Manage and maintain IT assets ensuring that there is redundancy for sudden non-serviceable assets
  • Arrange and assign IT asset for new incoming new hires
  • Plan and carry out IT assets refresh project for aging assets and thereafter plan and execute assets disposal thereafter
  • Normal users support
  • Render assistance when problems are unable to be resolved or when they are escalated from the end user.
  • Support normal users when there is no VIP support in progress currently

Organizational Unit Move Project

  • Assist in organizational unit and home drive data move, planning for minimal disruption
  • Conduct OU move and home drive data copy for staff after Singapore office hours at times (Germany office hours)
  • Plan and coordinate Singapore department fileshare move from Singapore to Germany
  • Plan and coordinate Sharepoint site move from Singapore to Germany

Requirements

  • Possess a Bachelor's / Diploma degree in Computer science
  • Minimum 3 years relevant work experience in Service desk
  • Highly motivated independent worker with minimum guidance required

Please send your resume in WORD format by clicking the apply button below or contact Ronald Cheung on +65 6701 1521 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R2090722 (Cheung Ronald).