IT Support Engineer

Location: Singapore
Job Type: Permanent
Salary: S$3000 - S$4000 per month
Reference: BBBH10567_1668482461
Contact: Jeanette Yeo
Email: email Jeanette

IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App|

IT Support Engineer - 2 years Contract - Singapore

Currently looking for a IT Support Engineer to provide End User Support / Desktop Management / User Account and License Management functions. This role is currently only open to Mandarin speaking Singaporean to handle Chinese speaking client.

Fresh graduates are welcome to apply!

Day-to-Day Responsibilities:

  • Providing L1 - L2 support to end users for Windows client laptops/desktops, MacBook mobile devices and printers / faxes
  • Support scope: Install, configure, troubleshoot issues, escalate issues to L3 support team, issue resolution, root cause investigation
  • Building PCs / laptop with Win 10/11, Microsoft 365 / Office Client and other essential software.
  • Coordinating with users to upgrade / swap upgraded PCs / Laptop.
  • Perform preventative maintenance tasks, fix issues relayed to end user device patching, software delivery and security tools
  • Supports the conduct of audit on systems and performance review and makes recommendations for changes, as necessary.

An Ideal Candidate:

  • Knowledge Windows 10/11 OS and Windows Desktop Applications.
  • Experience with L1-L2 IT end user support such as LAN, WAN, Email, Unified communications, Tele and Data communications and Networks will be preferred
  • Fresh Graduates are welcome to apply! We will also consider suitable candidates who is able to present good understanding and eagerness to learn.

This is a 2 years contract position to start and is convertible to permanent.

Please send your resume in WORD format by clicking the apply button below or contact Jeanette Yeo at +65 6701 1526 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R22105628 (Yeo Zhi Qi Jeanette).

Please send your resume in WORD format by clicking the apply button below or contact Jeanette Yeo on +65 6701 1526 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R22105628 (Yeo Zhi Qi Jeanette).