IT Governance & Compliance

  • Location

    Singapore

  • Sector:

  • Job type:

    Permanent

  • Salary:

    Up to S$0.00 per annum

  • Contact:

    Maverick Khoo

  • Contact email:

    Maverick.Khoo@voltinternational.com.sg

  • Job ref:

    BBBH10761_1675922190

  • Published:

    about 1 year ago

  • Duration:

    12 Months

  • Expiry date:

    2023-03-11

Asia's Premium lifestyle destination, home to world-class attractions, luxury hotels and convention centres.

My client is looking for a IT Governance & Compliance to support the gaming business within the company and the responsibilities for this role would be:

  1. You will have to work closely with project sponsors, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, resources, budget and timing for new initiative
  2. You will be managing the oversight on program execution and quality of deliverables
  3. Formulating a quality improvement plan to address the gaps identified
  4. Managing ticket and service delivery performance to continually improve the end-user experience and customer satisfaction
  5. Managing compliance with contractual T&Cs
  6. Uphold the quality of agreed SLAs and suggest any improvements wherever required
  7. Reviewing of existing policies and controls
  8. Provide support for internal/external audit and compliance related activities

The minimum requirements for this role are:

  1. Degree in Computer Science, Information Technology or other relevant fields
  2. 3 years of experience in service performance management or compliance officer role
  3. Experience in contract and vendor management
  4. Good knowledge of legal requirements and procedures
  5. Excellent in reporting skills
  6. Stakeholder management
  7. Presentation skills

This role with start off contractually for 12 months, it is a renewable contract.

Permanent conversion is possible subject to performance review.

Please send your resume in WORD format by clicking the apply button below or contact Maverick Khoo on +65 6701 1521 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R22105688 Khoo Teng Ming, Maverick.