IT Compliance & Support Engineer

  • Location

    Singapore

  • Sector:

  • Job type:

    Permanent

  • Salary:

    S$3000 - S$4000 per month

  • Contact:

    Jeanette Yeo

  • Contact email:

    Jeanette.Yeo@Voltinternational.com.sg

  • Job ref:

    BBBH10567_1683107573

  • Published:

    12 months ago

  • Duration:

    24 months

  • Expiry date:

    2023-06-02

IT Compliance & Support Engineer - 24 Months Contract - Singaporean Only

Currently looking for a IT Compliance & Support Engineer to provide Compliance Review of IT Department such as update, create SOPs and manage IT Audit documentations & End User Support / Desktop Management / User Account and License Management functions.

This role is currently only open to Mandarin speaking Singaporean to handle Chinese speaking client.


Day-to-Day Responsibilities:

IT Compliance

  • Ensure compliance of IT processes with Information Security Policies of the organization
  • Conduct the review of existing IT Policies and Procedures
  • Recommend and implement improvement in IT Policies/ Procedures
  • Handle the compliance process, checklist, and items of Internal and External Audits
  • Document the required artifacts complying to the policies and procedures

End User Support

  • Responsible for assuring users are provided efficient and timely first and second level support to end users on a 24X7 basis for Windows client laptops/desktops, MacBook mobile devices and printers / faxes
  • Build PCs / laptop with Win 10/11, Microsoft 365 / Office Client and other essential software.
  • Ensure M365 products are configured properly and fit for business use.
  • Coordinate with users to upgrade / swap upgraded PCs / Laptop.
  • Ensure software from old PCs are transferred to new / upgraded PC.
  • Coordinate all requests related to PC upgrade on behalf of users.
  • Plan and maintain records of upgrade activity.
  • Ensure smooth transition for the users during PC upgrades.

An Ideal Candidate:

  • 2+ years of experience in IT Compliance is preferred
  • Basic Knowledge Windows 10/11 OS and Windows Desktop Applications.
  • Experience with L1-L2 IT end user support such as LAN, WAN, Email, Unified communications, Tele and Data communications and Networks will be preferred

This is a 2 years contract to start and is convertible to permanent.

Please send your resume in WORD format by clicking the apply button below or contact Jeanette Yeo on +65 6701 1526 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R22105628 (Yeo Zhi Qi Jeanette).

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