Customer Service Officer

  • Location

    Singapore

  • Sector:

  • Job type:

    Permanent

  • Salary:

    S$2000 - S$2500 per month

  • Contact:

    Jeanette Yeo

  • Contact email:

    Jeanette.Yeo@Voltinternational.com.sg

  • Job ref:

    BBBH10311_1651565909

  • Published:

    almost 2 years ago

  • Expiry date:

    2022-06-02

Customer Service Officer - 12 Months Contract - Singapore

Your day to day tasks will include:

  • Resolving customer queries through incoming calls, emails and live chats to deliver pleasant customer experiences
  • Follow-up with customers to ensure the issues have been resolved
  • Logged all the calls and report into the system
  • You will be supporting more than 1 project for you to be gain more experience

You will ideally have:

  • At least 1 year of experience in Call Center
  • Good Communication Skill in English and Chinese to better manage the Chinese vendors
  • Able to work staggered office hours on rotation and 5.5 day work per week
  • Staggered office hours for Mon to Fri: 8 am - 5 pm, 8.30 am - 5.30 pm, 9 am - 6 pm, 10 am - 7 pm or 11 am - 8 pm
  • Staggered office hours for Saturday : 8 am - 12 pm, 8.30 am - 12.30pm, 9 am - 1 pm or 10 am - 2 pm

This is a 12 months contract position to start and is convertible to permanent.

Please send your resume in WORD format by clicking the apply button below or contact Jeanette Yeo at +65 6701 1526 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R22105628 (Yeo Zhi Qi Jeanette).

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