My client is a rapidly-expanding MNC in the Healthcare space. They are building up a new Customer Service Team in Singapore to cover their sales support operations across the APAC Region.
This is an exciting opportunity for competent CS professionals who would like to be part of a pioneer team with a global organization!
Customer Service cum Order Management Executive (6-months renewable/convertible contract)
- Interact with clients from overseas by supporting order and quote entries providing excellent CS
- Process incoming order via e-mail & phone calls into their data-base
- Manage clients' complaints by providing proactive solutions in a timely manner
- Understand the company's products to provide general information about them to your clients
- Identify and express process improvement opportunities with Management
- At least 4 years of Customer Service/Order Management experience using SAP
- Fluent level proficiency in: Cantonese, Korean, Mandarin and Malay, Thai or Vietnamese is a must in order to liaise with different clients from overseas
- Experienced working with a recognized multinational organization (from the Healthcare industry highly preferred)
Please send your resume in WORD format by clicking the apply button below or contact Francisco Cervantes on +65 6701 1509 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R 2089806 (Cervantes Camacho Francisco Alonso).