Business Analyst ( Infra and Network )

Location: Singapore
Job Type: Permanent
Salary: S$6000 - S$6800 per month
Reference: BBBH10495_1659581622
Contact: Darren Ou
Email: email Darren

Assistant Manager - Solution Designer

( 1 year contract, Renewable )

Objective of the role is to work closely business units and IT services to provide solutions for the business and business partners .

Key Responsibilities:

  • Support business requirements through solutions provided by Partner Platforms Services or self-designed solutions on specific cases.
  • Provide consultation on technical specifications on current and upcoming services on the Partner Platform Services.
  • Account management for Partner Services and vendors.
  • Invoicing life cycle management
  • Manage implementation processes and ensure integrated solution meet business requirements operationally while meeting compliance and regulation mandates in the Singapore market.
  • Bridging the technical architects and portfolio managers to develop and maintain services catalogues.
  • Provide Service Desk/ On-site Support.
  • Technical reviews and validations of transition/migration of ongoing business models to new business models.
  • Partner Platforms Services calls and workshops.

Ideal Qualifications:

  • 5 Years of working experience in IT Infrastructure Services and System Processes.
  • 5 Years of IT application support.
  • Knowledge and experience in SAP
  • Experience in ITIL (creating runbooks) and service catalouges.
  • Experience in IT Infrastructure ( Data Center , Network, Storage, Workplace )
  • Good vendor management skills.
  • Experience in the automotive industry/retail is a plus.
  • Experience in AGILE/SCRUM methodology.