Technical Service Engineer, Medical Devices (Bangok, Thailand)

Location: Singapore
Job Type: Permanent
Specialisation: Engineering & Manufacturing
Salary: S$3000 - S$4000 per month
Reference: BBBH8542_1601435380
Contact: Abhik Damani
Email: email Abhik

My client is a world leader in the biotechnology space and now seek an experienced Regional Service Engineer to be based in Bangkok, Thailand

Responsibilities

  • Assume responsibility for instrument installation and maintenance and support instrument warranty/out warranty instrument repair and service
  • Promote the service agreement / trade-in new unit for out of warranty case
  • Determine corrective actions required to restore systems in an efficient manner
  • Liaise and collaborate with sales team to understand key customer requirements and review all service contracts on a regular basis for sales budgeting
  • Execute the Service Strategy and Business Plan including financial and non-financial objectives. Work with service leadership to device agreements and implement preventive maintenance programs.
  • Prepare, update, and maintain all logs, equipment performance data and service records
  • Ensure strong relationships with all customer representatives

Requirements:

  • Degree in Engineering with at least 5 years' experience as a Service Engineer for high end complex medical equipment
  • Understand service practices and service resource relationships/interaction.
  • Excellent communication and negotiation skills

Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).