My client is a leading provider of product and case coding, packaging and identifying equipment and solutions and now seek an experienced Service Engineer
Responsibilities:
- Support service, repair and preventive maintenance of the full range of Industrial equipment - Inkjet, Laser Marking, Coding and Labeling equipment
- Provide new equipment installation services and equipment sales support (equipment set up for demo, sample printing etc.)
- Handle customer service enquiries and improve technical knowledge on equipment
- Ensure local market demands are communicated to the Regional marketing team
- Execute preventive maintenance jobs for all customers as stipulated in the service contracts
- Provide good service and technical advice to ensure customer satisfaction
- Liaise effectively with regional marketing team, service team and customers
Requirements:
- Technical Qualification (NTC/Diploma/Degree) with 1 - 4 years' of experience in servicing of similar equipment
- Experience in sales of service contracts and equipment supplies
- Experience with complex industrial or commercial printers servicing
- Prior servicing of Videojet, Ricoh, Domino, Markem-Imaje or similar equipment will be a big plus
- Great customer service skills
- Class 3 Driving License will be needed for this role
- A vehicle will be provided
Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).