System Service Engineer (Packaging)

Location: Singapore
Job Type: Permanent
Specialisation: Engineering & Manufacturing
Salary: S$4000 - S$5000 per month
Reference: BBBH8498_1600155312
Contact: Abhik Damani
Email: email Abhik

My Client is a world-renowned multinational firm in the medical, pharmaceutical and packaging industry and now seek an experienced Regional System Service Engineer to handle customers within SEA.


  • Assume responsibility to manage customer relationship across SEA. This includes equipment maintenance, servicing, installation, commissioning and related after sales
  • Lead machine programming and machine start up commissioning
  • Develop service documents to improve service support functions in workflow, repair and maintenance guides, SOPs, WIs and reports.
  • Conduct service maintenance and repair training to distributors.
  • Build strong relationship with global distributors and engage in regional service affairs.
  • Develop good customer relationship to enhance business opportunities.
  • Oversee outside vendors and consultants as required.
  • Communicate effectively to work with management and cross-functional team.


  • Diploma or Degree in Engineering with at least 5 years' experience in pharmaceutical/packaging or automation related industries
  • Stronghold in installation, commissioning, and servicing of complex packaging machinery or equivalent
  • Knowledge of Beckhoff/Schneider Padcrive/Elau PMC-2 or other related automation products
  • Programming on CODESYS based controls
  • Exposure to drug manufacturing/sterile packaging customers will be an added advantage
  • Experience with HMI (Visualisation), programming servo drives, PLC, C#, C++ or IE 61131
  • Direct customer management/after sales management experience will be a big plus
  • Travel of about 15-20% (post Covid-19)

Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).