Product Specialist - Flip Chip

  • Location

    Singapore

  • Sector:

  • Job type:

    Permanent

  • Salary:

    S$5000 - S$7000 per month

  • Contact:

    Catherine Qu

  • Contact email:

    catherine.qu@voltinternational.com.sg

  • Job ref:

    BBBH10307_1655866127

  • Published:

    almost 2 years ago

  • Expiry date:

    2022-07-22

Tasks

Technical Product Management

  • Collects process / production / competitor data at customer site
  • Scouts and reports new product ideas and innovation with the goal to enhance the product and service portfolio
  • Provides support for FC & AFC model introduction (launching, demo, Semi shows)
  • Conducts feasibility studies and support customer sample build requests
  • Engages in R&D projects during product definition / requirement engineering, In-house and on-site testing
  • Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, R&D teams and different regional support centers
  • Defines SW requirements (JIRA) for new modules and features (Requirement Engineering)

Pre- & After Sales Support

  • Conducts evaluations, benchmarks and demos
  • Support Sales and CPMs during Pre-Sales activities
  • Establishes good customer relationship on technical level with all key accounts assigned
  • Provides Technical Info and Updates to CPMs and Sales
  • Investigates issues at customer site and supports Engineering team (Software & Hardware) for fast and short time to solution

Know How Transfer

  • Troubleshoots and maintains demo equipment if necessary
  • Conducts training on existing and future FC platforms to FSE's and customers
  • Supports Documentation and Manual writing activities

Education

  • Diploma or degree in Mechanical- Electrical or Mechatronic Engineering

Work experience

    • Minimum 5 years of experience in a complex Technical environment, 3 years in Product Support environment with customer engagement
    • Experience within semiconductor backend industry (Flip Chip process/application experience is a plus)
    • Comprehensive experience on Datacon 8800 platform is a plus
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    Expertise and methodology

    • Good PC, MS-Office knowledge
    • Very good command of English (spoken & written)
    • Chinese or Korean language desirable
    Other requirement criteria

    • Very strong analytical skills
    • Excellent communication skills
    • High level of assertiveness
    • High degree of flexibility required
    • Good behavior in customer relations
    • MS-Office Intercultural understanding
    • Travel readiness up to 50%

Please send your resume in WORD format by clicking the apply button below or contact Catherine QU on +65 9645 9680 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R22104823 (QU QIUSHI).

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