IT Support Engineer

  • Location

    Singapore

  • Sector:

  • Job type:

    Permanent

  • Salary:

    S$3000 - S$4000 per month

  • Contact:

    Jeanette Yeo

  • Contact email:

    Jeanette.Yeo@Voltinternational.com.sg

  • Job ref:

    BBBH10567_1662004442

  • Published:

    about 1 month ago

  • Duration:

    24 months

  • Expiry date:

    2022-10-01

IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App|

IT Support Engineer - 24 Months Contract - Singapore

Currently looking for a IT Support Engineer to provide End User Support / Desktop Management / User Account and License Management functions. This role is currently only open to Mandarin speaking Singaporean to handle Chinese speaking client.

Fresh graduates are welcome to apply!

Day-to-Day Responsibilities:

  • Providing L1 - L2 support to end users on a 24 X 7 basis for Windows client laptops/desktops, MacBook mobile devices and printers / faxes
  • Support scope: Install, configure, troubleshoot issues, escalate issues to L3 support team, issue resolution, root cause investigation
  • Building PCs / laptop with Win 10/11, Microsoft 365 / Office Client and other essential software.
  • Coordinating with users to upgrade / swap upgraded PCs / Laptop.
  • Perform preventative maintenance tasks, fix issues relayed to end user device patching, software delivery and security tools
  • Supports the conduct of audit on systems and performance review and makes recommendations for changes, as necessary.

An Ideal Candidate:

  • Knowledge Windows 10/11 OS and Windows Desktop Applications.
  • Experience with L1-L2 IT end user support such as LAN, WAN, Email, Unified communications, Tele and Data communications and Networks will be preferred
  • Fresh Graduates are welcome to apply! We will also consider suitable candidates who is able to present good understanding and eagerness to learn.

This is a 12 months contract position to start and is convertible to permanent.

Please send your resume in WORD format by clicking the apply button below or contact Jeanette Yeo at +65 6701 1526 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R22105628 (Yeo Zhi Qi Jeanette).