IT Infrastructure Engineer - Level 2

  • Location

    Singapore

  • Sector:

    Information Technology

  • Job type:

    Permanent

  • Salary:

    S$4500 - S$5500 per month

  • Contact:

    Helen Nguyen

  • Contact email:

    helen.nguyen@voltasia.com.sg

  • Job ref:

    BBBH8329_1594269194

  • Published:

    4 months ago

  • Expiry date:

    2020-08-08

  • Consultant:

    #

IT Infrastructure Engineer - Level 2

In this role, you will be responsible for:

  • Provide level 2 support and adminsitration for infrastructure related systems including servers (physical adn virtual) and nework infrastructure.
  • Monitor network performance and maintain systems according to requirements (availability, utilization, throughput and latency)
  • Provide administration on servers and system realted services.
  • Work with vendors and principal to perform root cause analysis and preventive measures and to ensure optimum services health for various service
  • Provide technical expertise for various system services such as Microsoft Office 365 and Microsoft Azure, Windows Server Active Directory, VMWare, Cisco Meraki, Cisco Firewall/Switches, etc to ensure services run with optimum health, performance and security
  • Achieve a high customer satisfaction level through strong after-sales customer management and support.
  • Assist/Lead technical projects/problem resolutions for customers.
  • Prepare service reports and provide feedback on technical issues with regards to equipment performance to our customers.

Key technical requirements:

  • 5+ years of experience in hands-on techncial position on infrastructure related role in enterprise environment. Professional certification in MCP/MSCE/MCSA/CCNA/ITILv3 are advantageous
  • Strong systems administration experience in: Microsoft Office 365 and Microsoft Azure, Windows Server Active Directory, VMWare, etc.
  • Strong hands-on experience on Network infrastructure related systems: Cisco Meraki, Cisco Firewall/Switches)
  • Service-oriented, strong leadership and interpersonal skills and adaptable to a fast-paced dynamic environment
  • Team player with good leadership, communication, interpersonal and coordination skills

Please send your resume in WORD format by clicking the apply button below or contact Helen Nguyen on +65 6701 1519 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1660747 (Nguyen Ngoc Thanh Hien).