Entry Level Technical Support (Night Shift)

  • Location

    Singapore

  • Sector:

    Information Technology

  • Job type:

    Contract

  • Salary:

    S$2500 - S$2800 per month

  • Contact:

    Ronald Cheung

  • Contact email:

    ronald.cheung@voltasia.com.sg

  • Job ref:

    BBBH8228_1591019152

  • Published:

    5 months ago

  • Duration:

    12

  • Expiry date:

    2020-07-01

  • Consultant:

    #

Entry Level Technical Support (Night Shift)


Responsibilities

  • Operates and monitors all systems, applications, network and telecommunication line usage
  • Fault response, troubleshooting and incident/problem management:
  • Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties
  • Perform and execute user service request in accordance to QMS standard.
  • Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc
  • Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc)
  • Day-to-day data center Physical Security Controller to maintain proper security within the data centre
  • Maintains and monitors usage of storage media, stationery, etc
  • Generate inventory and statistical reports
  • Must be willing to work 24x7 shifts.
  • Any other duties as and when assigned.

Requirements

  • ITC Certificate, IT Diploma or Diploma
  • Basic knowledge in PC operations and computer networking.
  • Experience in computer operations environment

Please send your resume in WORD format by clicking the apply button below or contact Ronald Cheung on +65 6701 1521 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R2090722 (Cheung Ronald).