Customer Support Advisor (Work from Home, Japanese-Speaking)

Location: Japan
Job Type: Contract
Specialisation: Information Technology
Salary: S$10 - S$16 per hour
Reference: BBBH8562_1601864885
Contact: David Zhang
Email: email David

Your day-to-day tasks will include:

  • Resolving complex queries through inbound calls, emails, and live chats
  • Identifying customers' needs and assisting them in using specific feature and functionalities in my client's mobile platform
  • Managing customer information and support content
  • Following up with customers to ensure their technical issues are resolved

You will ideally have:

  • Good grasp of written and spoken Japanese (N1/N2)
  • A quiet workstation with optical fiber internet to work from home
  • Exposure to handling inbound calls, email, and chat support

Please send your resume in WORD format by clicking the apply button below or contact David Zhang on +65 6701 1510 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1987026 (Zhang David Fu Hao).