Customer Support Advisor (Work from Home, Japanese-Speaking)

  • Location

    Japan

  • Sector:

    Information Technology

  • Job type:

    Contract

  • Salary:

    S$10 - S$16 per hour

  • Contact:

    David Zhang

  • Contact email:

    david.zhang@voltasia.com.sg

  • Job ref:

    BBBH8562_1601864885

  • Published:

    6 months ago

  • Expiry date:

    2020-11-04

  • Consultant:

    #

Your day-to-day tasks will include:

  • Resolving complex queries through inbound calls, emails, and live chats
  • Identifying customers' needs and assisting them in using specific feature and functionalities in my client's mobile platform
  • Managing customer information and support content
  • Following up with customers to ensure their technical issues are resolved

You will ideally have:

  • Good grasp of written and spoken Japanese (N1/N2)
  • A quiet workstation with optical fiber internet to work from home
  • Exposure to handling inbound calls, email, and chat support

Please send your resume in WORD format by clicking the apply button below or contact David Zhang on +65 6701 1510 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1987026 (Zhang David Fu Hao).